ATNT Broadband Service

sorry about not updating last nite. i hope this mid-afternoon update will still be welcomed. for those who didn’t see my away message last nite, i’ve been doing a lot of reading for my german class. had a week of reading to catch up to and finally finished @ 4am which then i collapsed onto my bed, skipping my daily news update and even changing my away msg. as alphabons notes:

AlphaBons (8:36:57 AM): your rite cuz, the next set of motherboard are getting Serialized ATAed
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Auto response from Krunk4Ever (8:36:57 AM): [away] reading 100+ pgs due tomorrow @ 11am. sigh…
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AlphaBons (8:38:22 AM): if ya visit Tomshardware.com theres an article on new motherboards coming out the DDR400 and half of em have serial
AlphaBons (8:39:07 AM): okie dokie your prolly sleepign or <horror> still reading, skim baby skim!
Krunk4Ever (9:27:23 AM): lol

the worse part of this all, the teacher tells me today that nobody seems to be dropping this course and i probably won’t need to come back next week. sigh…

i’m very happy to announce that there’s currently a GREAT deal for ATNT Broadband service. On a TV commercial last night, ATNT was advertising a $19.95/month for the first 6 months if you sign up now. The problem was this offer was for new customers only and the definition of new customers was that you didn’t have AT&T Cable services within 60 days prior new installation. I got mines installed last friday on a different deal: $29.95/month for first 3 months. You can tell it isn’t AS HOT immediately as the current promotion. So I gave them a called and asked if I could switch over to the new plan, but the CSR (customer service rep) said i had to be a new customer to get this plan. I said i’ve only been a customer for a week and since i’m on no contract, i could easily cancel this service and reapply. (@ this time, i didn’t know about the 60 day rule). welp, there ya go, she brought up the 60 day rule alright. I then suggested that my roommate could always sign up for this service while I canceled mines since he is a ‘new’ customer. She put me on hold for 2minutes call back and said she’ll do it for me. tada! nice eh?

here’s the instructions if you want to try the same thing (you can’t have a contract for this to work. but you can still try):

  1. Call 1-888-262-6300 (ATNT Broadband Customer Service)
  2. Press 1 on your phone for sales.
  3. Mention you saw their TV commercial advertising $19.95/mo for the first 6 months.
  4. Ask politely if you can switch over to this plan.
  5. They probably respond that this promotion is only for new customers.
  6. Tell them that you don’t have a contract and can easily cancel this service and then reactivate it with the new promotion.
  7. They’ll probably respond that new customers are people that didn’t have ATNT cable service for at least 60 days.
  8. Tell them that if that’s the case, you can cancel the service and tell your roommate to create a new account with their new promotion.
  9. (this implies that you’ll still get the promotion, but it’ll be more work for them to cancel/setup your service)
  10. If they still deny you, hang up and try again in 30minutes and hope you’ll get a nicer customer rep.
  11. REMEMBER: THERE’S NO HARM IN TRYING MULTIPLE TIMES. ALL THEY CAN DO IS DENY YOU.

welp, this mid-afternoon report will be short since i’m doing one tonite. ^_^x

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