{"id":386,"date":"2006-03-09T03:28:44","date_gmt":"2006-03-09T11:28:44","guid":{"rendered":"http:\/\/www.krunk4ever.com\/blog\/?p=386"},"modified":"2006-03-09T03:28:44","modified_gmt":"2006-03-09T11:28:44","slug":"logitech-customer-service-experience","status":"publish","type":"post","link":"https:\/\/www.krunk4ever.com\/blog\/2006\/03\/09\/logitech-customer-service-experience\/","title":{"rendered":"Logitech Customer Service Experience"},"content":{"rendered":"

I had a very good RMA experience recently with Logitech. I had purchased the Logitech Wireless Headphones for iPod<\/a> through one of the recent deals. These are the bluetooth headphones I spoke of recently. Apparently, they’re prone to crack and once cracked, they stopped working completely.<\/p>\n

I had purchased the headphones back in late August. Headphones started to crack in mid-October, but they were still functional. Several emails went back and forth, but we didn’t get anywhere. But as their website stated, RMAs can only be done through the calling into their customer service center. Since they were still working, I didn’t bother pursuing it further. Finally, in mid February, they got completely cracked and stopped working, so I got over my phone-phobia and called in. 10 minutes later, the guy said I should be receiving a new set of headphones in 7-10 days and then to toss the old pair away. He did remind me to keep the transmitter as that wasn’t going to be included.<\/p>\n

I asked if I had to send anything in or if I needed any provide any proof of purchase. All he had me do was confirm the crack was in the dead center and to read off a secret number hidden underneath the ear cushion and everything was fine and dandy. Didn’t have to send the old pair back. Didn’t even have to fax in my receipt or proof of purchase.<\/p>\n

Just got my headphones yesterday and now I’m one happy camper again.<\/p>\n","protected":false},"excerpt":{"rendered":"

I had a very good RMA experience recently with Logitech. I had purchased the Logitech Wireless Headphones for iPod through one of the recent deals. These are the bluetooth headphones I spoke of recently. Apparently, they’re prone to crack and once cracked, they stopped working completely. I had purchased the headphones back in late August. … <\/p>\n

Continue reading “Logitech Customer Service Experience”<\/span><\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[12,9],"tags":[],"_links":{"self":[{"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/posts\/386"}],"collection":[{"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/comments?post=386"}],"version-history":[{"count":0,"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/posts\/386\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/media?parent=386"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/categories?post=386"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.krunk4ever.com\/blog\/wp-json\/wp\/v2\/tags?post=386"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}